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Privacy Policy

Privacy Policy

Effective Date: August 2, 2025
Last Updated: August 2, 2025

GuavaXP (“we”, “our”, or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://guavaxp.com, use our services, or interact with our platforms.

1. Information We Collect

We may collect the following types of information:

a. Personal Information
Name, email address, phone number, company name, billing details, and any information submitted via contact forms or service requests.

b. Technical Information
IP address, browser type, device information, operating system, access times, and pages visited.

c. Usage Data
How you use our website, services, or client portal (e.g., login time, navigation paths, clicked buttons).

d. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, remember preferences, and analyze usage.

2. How We Use Your Information

We use your information to:

  • Provide and manage our services
  • Respond to inquiries or support requests
  • Send service updates and promotional communications (with your consent)
  • Improve our website, products, and customer experience
  • Comply with legal obligations and protect against fraud

3. How We Share Information

  • We do not sell your personal information. We may share data with:
  • Trusted service providers (e.g., hosting, email delivery, analytics tools)
  • Legal authorities when required by law
  • Partners or affiliates under strict confidentiality agreements

4. Your Privacy Rights

You may:

  • Request access to the personal data we hold
  • Correct, update, or delete your information
  • Opt out of promotional emails at any time
  • Request data portability or restrict data processing (as applicable by law)
  • To exercise these rights, contact us at it@guavaxp.com.

5. Data Retention

We retain your data only as long as necessary to provide services, comply with legal obligations, or for legitimate business interests.

6. Security Measures

We implement technical and organizational safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encrypted communications, and access control.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of such third parties. We encourage you to review their policies before providing any personal information.

8. Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect data from children. If you believe we have collected such data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new “Last Updated” date. You are advised to review this policy periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact:

GuavaXP Technologies
📧 Email: it@guavaxp.com
🌐 Website: https://guavaxp.com

GuavaXP is a creative digital agency that helps businesses grow through smart, modern technologies. We offer tailored services like website design, SEO, branding, social media marketing, and AI integration — all designed to boost your online presence and simplify how you work. Whether you're starting out or scaling up, GuavaXP is your digital growth partner.

Contact Info

Dar es Salaam, Tanzania support@guavaxp.com +255 764 016466
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